Privacy Policy for Personal Data Processing
1. General Provisions
1.1. This Privacy Policy for Personal Data Processing (hereinafter referred to as the "Policy") is developed in accordance with the requirements of applicable laws, including the legislation of the United Arab Emirates (UAE), and defines the procedure for processing and ensuring the security of personal data by ZENPETRO FZCO (hereinafter referred to as the "Operator" or "We").
1.2. The Operator's primary goal and condition for carrying out its activities is to respect the rights and freedoms of individuals when processing their personal data, including the protection of the right to privacy, personal and family secrecy.
1.3. This Policy applies to all information that the Operator may obtain about visitors to the website https://zenpetro.ae (hereinafter referred to as the "Site").
2. Key Definitions Used in the Policy
2.1. Personal Data — any information relating to a directly or indirectly identified or identifiable natural person (data subject).
2.2. Processing of Personal Data — any operation or set of operations performed on personal data, with or without automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of personal data.
2.3. Confidentiality of Personal Data — a mandatory requirement for persons who have gained access to personal data to prevent their disclosure without the consent of the data subject or other legal grounds.
2.4. Data Subject — a Site visitor who has provided their personal data to the Operator.
2.5. Operator — the organization ZENPETRO FZCO, which independently or jointly with others organizes and/or carries out the processing of personal data, and determines the purposes of processing personal data, the composition of personal data to be processed, and the actions (operations) performed with personal data.
3. The Operator May Process the Following Personal Data
3.1. Data voluntarily provided by users when:
* Filling out contact forms on the Site;
* Subscribing to newsletters;
* Sending inquiries or questions via contact forms;
* Registering for events.
3.2. This data may include:
* Full name;
* Email address;
* Phone number;
* Name of the company represented by the subject;
* Job title;
* Any other information provided by the subject.
3.3. The Site also automatically collects and processes anonymized data about visitors (using "cookies" and web analytics services), including:
* IP address;
* Browser and operating system information;
* Visit time and date;
* Referral URL;
* Behavior on the Site (pages viewed, time spent on the Site).
4. Purposes of Processing Personal Data
4.1. The Operator processes personal data for the following purposes:
* Providing the information and services requested by the user.
* Communicating with the user to respond to their inquiries and questions.
* Informing users about new services, promotions, and special offers (only with their consent).
* Improving the quality and usability of the Site.
* Analyzing user behavior on the Site to enhance marketing effectiveness.
* Entering into and executing agreements with clients and partners.
5. Legal Basis for Processing Personal Data
5.1. The legal grounds for the processing of personal data by the Operator are:
* The data subject's consent to the processing of their data.
* The conclusion and performance of a contract to which the data subject is a party.
* The legitimate interests of the Operator related to its business activities, provided that the rights and freedoms of the data subject are not violated.
6. Procedure for Collecting, Storing, Transferring, and Other Processing of Personal Data
6.1. The security of personal data processed by the Operator is ensured through the implementation of legal, organizational, and technical measures necessary to comply with the requirements of applicable data protection laws.
6.2. The Operator ensures the confidentiality of personal data and takes all possible measures to prevent unauthorized access to personal data.
6.3. The personal data of users will never, under any circumstances, be transferred to third parties, except as required by applicable law or with the explicit consent of the data subject.
6.4. If inaccuracies in personal data are identified, the subject may update them independently by sending a notification to the Operator's email address with the subject line "Update of Personal Data."
6.5. The period for processing personal data is determined by the achievement of the purposes for which the personal data were collected, unless a different period is provided for by a contract or applicable law.
7. Rights of Data Subjects
7.1. The data subject has the right to:
* Receive information regarding the processing of their personal data.
* Request the rectification, blocking, or destruction of their personal data if the data is incomplete, outdated, inaccurate, illegally obtained, or no longer necessary for the stated purpose of processing.
* Withdraw their consent to the processing of personal data.
* Lodge a complaint with the competent data protection authority regarding the Operator's actions or inaction.
8. Final Provisions
8.1. The Operator has the right to make changes to this Policy unilaterally. All changes come into force from the moment they are published on the Site.
8.2. Continued use of the Site after changes are made to the Policy signifies the subject's acceptance of the new version of the Policy.
8.3. The current version of the Policy is available on the Site at the permanent address: https://zenpetro.ae/privacy-policy.
9. Operator's Contact Information
For all questions related to the processing of your personal data, you can contact the Operator by email at: office@zenpetro.com.
1. General Provisions
1.1. This Privacy Policy for Personal Data Processing (hereinafter referred to as the "Policy") is developed in accordance with the requirements of applicable laws, including the legislation of the United Arab Emirates (UAE), and defines the procedure for processing and ensuring the security of personal data by ZENPETRO FZCO (hereinafter referred to as the "Operator" or "We").
1.2. The Operator's primary goal and condition for carrying out its activities is to respect the rights and freedoms of individuals when processing their personal data, including the protection of the right to privacy, personal and family secrecy.
1.3. This Policy applies to all information that the Operator may obtain about visitors to the website https://zenpetro.ae (hereinafter referred to as the "Site").
2. Key Definitions Used in the Policy
2.1. Personal Data — any information relating to a directly or indirectly identified or identifiable natural person (data subject).
2.2. Processing of Personal Data — any operation or set of operations performed on personal data, with or without automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of personal data.
2.3. Confidentiality of Personal Data — a mandatory requirement for persons who have gained access to personal data to prevent their disclosure without the consent of the data subject or other legal grounds.
2.4. Data Subject — a Site visitor who has provided their personal data to the Operator.
2.5. Operator — the organization ZENPETRO FZCO, which independently or jointly with others organizes and/or carries out the processing of personal data, and determines the purposes of processing personal data, the composition of personal data to be processed, and the actions (operations) performed with personal data.
3. The Operator May Process the Following Personal Data
3.1. Data voluntarily provided by users when:
* Filling out contact forms on the Site;
* Subscribing to newsletters;
* Sending inquiries or questions via contact forms;
* Registering for events.
3.2. This data may include:
* Full name;
* Email address;
* Phone number;
* Name of the company represented by the subject;
* Job title;
* Any other information provided by the subject.
3.3. The Site also automatically collects and processes anonymized data about visitors (using "cookies" and web analytics services), including:
* IP address;
* Browser and operating system information;
* Visit time and date;
* Referral URL;
* Behavior on the Site (pages viewed, time spent on the Site).
4. Purposes of Processing Personal Data
4.1. The Operator processes personal data for the following purposes:
* Providing the information and services requested by the user.
* Communicating with the user to respond to their inquiries and questions.
* Informing users about new services, promotions, and special offers (only with their consent).
* Improving the quality and usability of the Site.
* Analyzing user behavior on the Site to enhance marketing effectiveness.
* Entering into and executing agreements with clients and partners.
5. Legal Basis for Processing Personal Data
5.1. The legal grounds for the processing of personal data by the Operator are:
* The data subject's consent to the processing of their data.
* The conclusion and performance of a contract to which the data subject is a party.
* The legitimate interests of the Operator related to its business activities, provided that the rights and freedoms of the data subject are not violated.
6. Procedure for Collecting, Storing, Transferring, and Other Processing of Personal Data
6.1. The security of personal data processed by the Operator is ensured through the implementation of legal, organizational, and technical measures necessary to comply with the requirements of applicable data protection laws.
6.2. The Operator ensures the confidentiality of personal data and takes all possible measures to prevent unauthorized access to personal data.
6.3. The personal data of users will never, under any circumstances, be transferred to third parties, except as required by applicable law or with the explicit consent of the data subject.
6.4. If inaccuracies in personal data are identified, the subject may update them independently by sending a notification to the Operator's email address with the subject line "Update of Personal Data."
6.5. The period for processing personal data is determined by the achievement of the purposes for which the personal data were collected, unless a different period is provided for by a contract or applicable law.
7. Rights of Data Subjects
7.1. The data subject has the right to:
* Receive information regarding the processing of their personal data.
* Request the rectification, blocking, or destruction of their personal data if the data is incomplete, outdated, inaccurate, illegally obtained, or no longer necessary for the stated purpose of processing.
* Withdraw their consent to the processing of personal data.
* Lodge a complaint with the competent data protection authority regarding the Operator's actions or inaction.
8. Final Provisions
8.1. The Operator has the right to make changes to this Policy unilaterally. All changes come into force from the moment they are published on the Site.
8.2. Continued use of the Site after changes are made to the Policy signifies the subject's acceptance of the new version of the Policy.
8.3. The current version of the Policy is available on the Site at the permanent address: https://zenpetro.ae/privacy-policy.
9. Operator's Contact Information
For all questions related to the processing of your personal data, you can contact the Operator by email at: office@zenpetro.com.
